Canadian National Change of Address - NCOA
Automatically update your contact records for customers that move.
DSF2 processing is provided by a nonexclusive licensee of the United States Postal Service. Melissa Data is a nonexclusive Interface Distributor and NCOALink Full Service Provider, DPV and LACSLink Licensee of the United States Postal Service. The prices for NCOALink and DPV services are not established, controlled, or approved by the United States Postal Service.
The Canadian NCOA database contains a 72-month history of National Change of Address (NCOA) information submitted to Canada Post from individuals, families, and companies. Addresses on the file are standardized and appended with the most recent forwarding addresses. Multiple moves are chained together to provide the most current address from any prior address in the chain. Since one in five, or approximately 20% of households and businesses in Canada move each year, the NCOA service is increasingly valuable in reducing undeliverable mail and helping increase response rates.
NCOA mover address update processing involves matching your contact file to Canada Post's master database of individuals, families and businesses that have moved during the past 72 months. This master file is updated monthly and contains an estimated 80% of all movers in Canada.
Your result file will contain your original input file with the new, corrected data appended to it. Fields indicating the move type and the move date are also included. A summary report provides you with statistical data describing your results and a record layout defines field positioning and content.
Benefits
- Prevent the lost revenue that occurs from losing track of customers.
- Increase marketing campaign ROI by improving deliverability.
- Improve cash flow and reduce collection costs by maintaining accurate billing records.
- Reduce environmental and financial costs associated with undeliverable mail.
- Improve the accuracy of data analysis and comparison processes.
- Save costs associated with manual mover tracking.
Match Rates
1 - 3% Range.
Match Rate Factors
- List age (older lists may contain more movers)
- List type (some organizations are more likely than others to be notified directly of moves)
- List demographics (young or low-income list less likely to update Canada Post when moving)
Related Services
The Canadian Address Standardization service is included with Canadian National Change of Address - NCOA.
File Format Specification
Please see the File Format Specification for information on required input and standard result fields.
This service also appends the following fields:
| Field Name | Length | Description |
|---|---|---|
| NCOA | 1 | NCOA Result Code
F = Family Move I = Individual Move B = Business Move D = Deceased/Estate Move X = Nixie (Forwarding address not available) "-" = No Match |
| Movedate | 8 | NCOA Move Date |
